Cookie Policy

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better shopping experience by remembering your preferences, keeping items in your basket, and understanding how you use our site.

Cookies We Use

1. Strictly Necessary Cookies (Always Active)

These cookies are essential for our website to function. Under the Data (Use and Access) Act 2025, these do not require your consent as they are necessary for contract performance and website security.

Purpose:

  • Shopping cart functionality
  • Secure checkout processing
  • Customer account login
  • Fraud prevention and security
  • Session management

Specific cookies:

Cookie Name Purpose Duration
_shopify_y Links your device to shopping activity 1 year
_shopify_s Maintains session and cart Session
cart Remembers basket items 14 days
secure_customer_sig Keeps you logged in 20 years (or logout)
_secure_session_id Secure checkout processing Session
storefront_digest Content verification 1 year

2. Performance & Analytics Cookies (Optional - Consent Required)

These help us understand how visitors use our website to improve your experience. They collect anonymous statistical data.

Specific cookies:

Cookie Name Purpose Provider Duration
_ga Distinguishes unique visitors Google Analytics 2 years
_gid Visitor identification Google Analytics 24 hours
_gat Throttles requests Google Analytics 1 minute
_shopify_sa_p Site performance analytics Shopify 30 minutes
_shopify_sa_t Site usage tracking Shopify 30 minutes

3. Marketing & Advertising Cookies (Optional - Consent Required)

These track your browsing to show you relevant advertisements and measure campaign performance.

Specific cookies:

Cookie Name Purpose Provider Duration
_fbp Tracks Facebook ad visits Meta/Facebook 3 months
fr Facebook advertising Meta/Facebook 3 months
_ttp Tracks TikTok ad visits TikTok 13 months
IDE Google remarketing Google 1 year

4. Preference Cookies (Optional - Consent Required)

Remember your choices for a personalized experience.

Cookie Name Purpose Duration
localization Country/region preference 1 year
currency Currency preference 1 year

Your Cookie Choices

Via Our Cookie Banner

When you first visit, you can:

  • Accept All - Full website functionality
  • Reject All - Essential cookies only
  • Customize - Choose specific cookie types

Change preferences anytime via "Cookie Settings" in our footer.

Via Your Browser

Control cookies through browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Safari: Preferences > Privacy > Manage Website Data
  • Firefox: Options > Privacy & Security > Cookies
  • Edge: Settings > Cookies and site permissions

Note: Blocking essential cookies may prevent you from completing purchases.

Third-Party Cookies

We use trusted third parties who set their own cookies:

Data Protection and Your Rights

Some cookies process personal data (IP addresses, device IDs, browsing behavior) under UK GDPR.

Your rights:

  • Withdraw consent anytime
  • Access your data
  • Request data deletion
  • Object to processing
  • Complain to the ICO

Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113

Full details in our Privacy Policy.

Updates to This Policy

We review this policy regularly and update it when we:

  • Add new cookies or tracking
  • Change legal requirements
  • Modify business practices

Check the "Last Updated" date at the top.

Contact Us

Cookie and privacy questions:
Email: support@mycozyknee.com
Response time: Within 24 hours

Data Protection Officer:
Email: info@mycozyknee.com

Company Information

PREMIUM FINDS LTD (trading as My Cozy Knee)
Company Number: 16757734
Registered in England and Wales
Registered Office: 124 City Road, London, England, EC1V 2NX

This Cookie Policy complies with:

  • UK General Data Protection Regulation (UK GDPR)
  • Privacy and Electronic Communications Regulations (PECR)
  • Data Protection Act 2018
  • Data (Use and Access) Act 2025

By using our website, you acknowledge you have read and understood this Cookie Policy.